Friday, April 11, 2008
I'm Leaning Towards Balastic!
It seems that all I do lately is rant here. I'm not sure if the world and some of the people in it are being total assholes, or if I'm just a total asshole and I see the world and some of the people in it that way. Either way, I sure am getting pushed towards an agitated state much quicker these days.
I really do try, most days, to start out in a good mood, but somewhere along the way (usually within the first 30 minutes of awakening) it all goes to pot and there she blows.
My lastest rant concerns the doctor's appointment that James was supposed to have had at Pillow Clinic today. I called them early yesterday to see about getting him an appointment there after finding out that, our family doctor was out of town until Monday, the other doctor at his place was booked up, and the NP was only taking walk-ins (which would have meant sitting all day in the waiting room in order for her to spend 5 minutes glancing at his toe. He wanted to make sure his wound was clear of infection before the weekend when you can't find a smell of a doctor.)
When I called I told them he'd had a farm accident, which part of his body needed checking, what had happened, all the relevant personal information, and also told them that the visit would be billed to the farm's insurance company either through the general liability policy or worker's comp. She told me his appointment time was 2:oo p.m. and he would be seeing Jim.
We arrived a little early in case I needed to fill out any forms for James (I guess all the limping made his hand and arm tired), so I go up to reception and when they asked for insurance information I told them the name of the Insurance company and that it would be a workers comp claim. The woman looked at me and said,
"We don't see worker's comp patients.
I'm thinking, "¿qué la cogida?"
I asked her why we weren't informed of this when I'd called to set up the appointment and had TOLD them ALL of the information they would be needing.
She had no idea. (boy I'm becoming familiar with THAT reply)
I felt like a bum asking for a hand-out. I started to take James's insurance card out of my wallet, and my check book, but James shook his head and said we were leaving. As we walked out the door, I looked around their waiting room and saw that it was probably 90% full of Medicaid patients (don't ask me how I know, I just do, ok?). I know the paperwork and headache it entails to file a Medicaid claim, so what's up with them not "taking" a patient who's bill would be paid by worker's comp? Do the worker's comp insurance companies take a long time to pay or something? (and the government doesn't?) Do worker's comp patients have leprosy?